How to Create a Contact
Contact information is shared information and a shared responsibility. Every Academy employee is expected to update contact information as they come across updated member information.
Step-by-step guide on how to create contacts:
Step 1: Navigate to the contacts section on Salesforce
- In the top left navigation bar, click on the drop down menu.
- Type 'contact' in the search bar
- select the contact object (Fig. 1)
Step 2: Click on the New button to create a new contact record
- Once you get to the contact page, click on the new button in the upper right hand of the screen. (Fig. 2)
Step 3: Fill in the the contact fields and click save
- At minimum, you have to fill in the required fields to save. The required fields are notated with red asterisks.
- The required fields are:
- Last Name
- Account Name - if you cannot find the account, you should create the account first, then come back to create the contact.
- Contact Type
- It is highly encouraged that you fill out as many contact fields as possible when creating a contact.